Creator Micro 2
On the creator micro setup page it says the battery last 50 days with no rgb. My device barely lasts 3 days with no rgb. How do I get 50 days worth on my device?

Ben 17 days ago
Bugs
Creator Micro 2
On the creator micro setup page it says the battery last 50 days with no rgb. My device barely lasts 3 days with no rgb. How do I get 50 days worth on my device?

Ben 17 days ago
Bugs
Add a macOS / Apple Keyboard preset for native Mac function keys
Iโd like to request a dedicated macOS / Apple Keyboard preset in Input. Instead of only adding a few individual shortcuts, it would be very helpful if Knob1 could support a more complete set of macOS-native system keys and function-row actions, so it can behave more consistently with a native Mac keyboard. For example: Globe / Fn Spotlight Search Do Not Disturb โฆ Some of these actions can be recreated with custom shortcuts or third-party tools, but having them built directly into Input as official macOS actions would make the experience much easier, cleaner, and more reliable for Mac users.

Neiko 11 days ago
Feature Request
Add a macOS / Apple Keyboard preset for native Mac function keys
Iโd like to request a dedicated macOS / Apple Keyboard preset in Input. Instead of only adding a few individual shortcuts, it would be very helpful if Knob1 could support a more complete set of macOS-native system keys and function-row actions, so it can behave more consistently with a native Mac keyboard. For example: Globe / Fn Spotlight Search Do Not Disturb โฆ Some of these actions can be recreated with custom shortcuts or third-party tools, but having them built directly into Input as official macOS actions would make the experience much easier, cleaner, and more reliable for Mac users.

Neiko 11 days ago
Feature Request
hard to work with
i connected it to my computer, but the app said i do not have one connected. what to do?

Bernardo Torres about 4 hours ago
Feature Request
hard to work with
i connected it to my computer, but the app said i do not have one connected. what to do?

Bernardo Torres about 4 hours ago
Feature Request
Add permissive hold functionality to input
Iโve noticed some pretty weird interactions when using home row mods on my xyz board that make it pretty unusable for me right now unfortunately. I have shift mapped to a multiaction on โdโ when i hold it, but if i type โdaโ and press a down before i release the d key, it will send โadโ. At a very minimum, i think the default functionality here would be to send โdaโ if both keystrokes happen within the tapping term, but even more useful functionality would be permissive hold, which would respect the hold multiaction even if it all happens within the tapping term, as long as the โaโ keystroke down and โaโ keystroke up all happen while โdโ is held down. a more in depth breakdown of this behavior can be found here https://docs.qmk.fm/tap_hold, but i havenโt found a way to make a 40% board usable at any real speed without having some parity with this feature

Sean Reynolds 3 days ago
Feature Request
Add permissive hold functionality to input
Iโve noticed some pretty weird interactions when using home row mods on my xyz board that make it pretty unusable for me right now unfortunately. I have shift mapped to a multiaction on โdโ when i hold it, but if i type โdaโ and press a down before i release the d key, it will send โadโ. At a very minimum, i think the default functionality here would be to send โdaโ if both keystrokes happen within the tapping term, but even more useful functionality would be permissive hold, which would respect the hold multiaction even if it all happens within the tapping term, as long as the โaโ keystroke down and โaโ keystroke up all happen while โdโ is held down. a more in depth breakdown of this behavior can be found here https://docs.qmk.fm/tap_hold, but i havenโt found a way to make a 40% board usable at any real speed without having some parity with this feature

Sean Reynolds 3 days ago
Feature Request
keyboards
Hello, I have a creator board (40%). It does not show up in the input app on windows. I want to update the firmware. I have a micro-v2 also, using the included usb-c cable provided from worklouder or any other usbc or usb-c-to-usb-a it will not show up ( the micro-v2 show up in app with the cables I have tested with). I have searched the forums for the firmware, but unable to locate the download. Can you provide some assistance? I also have purchased the knob1, the receipt of the purchase says it will ship in q2 of 2026. It was kinda expensive and wanted to a better idea of when to expect a delivery. Also, please be better at software for linux support. I use linux and the experience is less than optimal in ubuntu 26.04. I have to switch to my windows machine to update the hardware. Thanks, Jeff

jjones 4 days ago
Feature Request
keyboards
Hello, I have a creator board (40%). It does not show up in the input app on windows. I want to update the firmware. I have a micro-v2 also, using the included usb-c cable provided from worklouder or any other usbc or usb-c-to-usb-a it will not show up ( the micro-v2 show up in app with the cables I have tested with). I have searched the forums for the firmware, but unable to locate the download. Can you provide some assistance? I also have purchased the knob1, the receipt of the purchase says it will ship in q2 of 2026. It was kinda expensive and wanted to a better idea of when to expect a delivery. Also, please be better at software for linux support. I use linux and the experience is less than optimal in ubuntu 26.04. I have to switch to my windows machine to update the hardware. Thanks, Jeff

jjones 4 days ago
Feature Request
Never received my order
I ordered the XYZ work board for my son for Christmas, and he never received it. I can provide the order confirmation number.

JO 8 days ago
Feature Request
Never received my order
I ordered the XYZ work board for my son for Christmas, and he never received it. I can provide the order confirmation number.

JO 8 days ago
Feature Request
Minimum tap duration settings for Multi Actions in Input
Please allow changing the minimum duration for tap and hold while using Multi Actions. I use QMKโs (left/right shift hold) / (left/right parentheses tap) functions quite a lot on 40% boards and Iโd love to get that functionality back while still using Input.

KeyboardLord 10 days ago
Feature Request
Minimum tap duration settings for Multi Actions in Input
Please allow changing the minimum duration for tap and hold while using Multi Actions. I use QMKโs (left/right shift hold) / (left/right parentheses tap) functions quite a lot on 40% boards and Iโd love to get that functionality back while still using Input.

KeyboardLord 10 days ago
Feature Request
Confused
Folks I think your products look awesome, but every time I try to use your website to buy something, I end up deciding against it, because the UX is so strange and Iโm not confident in what Iโm ordering. Are you doing any user testing? See the 3 attachments: Are the keycaps additional? Does it come with keycaps? What are the qualities of the keycaps? Can I see all of them? Why canโt I click to get more info on them? Why does the leftmost column (Assembly Kit) have green checkmarks? What is eye candy? I truly have no clue what Iโm looking at. Clicking does nothing.

Devin Jameson about 1 month ago
Feature Request
Confused
Folks I think your products look awesome, but every time I try to use your website to buy something, I end up deciding against it, because the UX is so strange and Iโm not confident in what Iโm ordering. Are you doing any user testing? See the 3 attachments: Are the keycaps additional? Does it come with keycaps? What are the qualities of the keycaps? Can I see all of them? Why canโt I click to get more info on them? Why does the leftmost column (Assembly Kit) have green checkmarks? What is eye candy? I truly have no clue what Iโm looking at. Clicking does nothing.

Devin Jameson about 1 month ago
Feature Request
Featuring the wrk.mat Desk Mat on The Awesomer
Just wanted to let you guys know that weโll be writing up the wrk.mat on The Awesomer today. Love the idea of this product!

Paul Strauss 23 days ago
Feature Request
Featuring the wrk.mat Desk Mat on The Awesomer
Just wanted to let you guys know that weโll be writing up the wrk.mat on The Awesomer today. Love the idea of this product!

Paul Strauss 23 days ago
Feature Request
Creator Micro V2 - Input App thoughts
Using the app - very easy and intuitive for me for the most part. One thing I need to do is map a right mouse button press to a macro - I work in healthcare applications and they sit in a citrix workspace for patient privacy concerns. One of the items I would love to simulate is a right click menu. If this is available, please point me to how I can do it. If not please consider adding if possible (I realize this may not be possible as no one else seems to have asked for it that I could find). Second suggestion would just be a battery life indicator in the app. I have seen battery life in the windows system menus when connecting the BT, but not in the app. I have only experienced two โissuesโ so far: Programmed macro skips a letter - solved by doubling the letter Joystick on screen menu runs command from top right position when top left position is chosen. Repeat action and top left is carried out correctly. I donโt understand this one, but it seems to be consistent. Thanks, Nate

Nate Sagarsee 25 days ago
Feature Request
Creator Micro V2 - Input App thoughts
Using the app - very easy and intuitive for me for the most part. One thing I need to do is map a right mouse button press to a macro - I work in healthcare applications and they sit in a citrix workspace for patient privacy concerns. One of the items I would love to simulate is a right click menu. If this is available, please point me to how I can do it. If not please consider adding if possible (I realize this may not be possible as no one else seems to have asked for it that I could find). Second suggestion would just be a battery life indicator in the app. I have seen battery life in the windows system menus when connecting the BT, but not in the app. I have only experienced two โissuesโ so far: Programmed macro skips a letter - solved by doubling the letter Joystick on screen menu runs command from top right position when top left position is chosen. Repeat action and top left is carried out correctly. I donโt understand this one, but it seems to be consistent. Thanks, Nate

Nate Sagarsee 25 days ago
Feature Request
Wrk. Mat 80 x 40cm option
Hey, any chance we could get a shorter aspect ratio option for the new dsk mat? 80 is perfect but 30 feels too narrow for my setup :(

Michael Kingery about 1 month ago
Feature Request
Wrk. Mat 80 x 40cm option
Hey, any chance we could get a shorter aspect ratio option for the new dsk mat? 80 is perfect but 30 feels too narrow for my setup :(

Michael Kingery about 1 month ago
Feature Request
Planned
Switch to a "default layer" when no linked software is in focus
I love my Creator Micro, but there is one feature I wish it had. I really like how it switches layers when a specific program is in focus, but it would be great if it reverted to a default layer when no specific programs are active. When Iโm working in Illustrator, I don't want the same functions active in Chrome or File Explorer. Itโs possible this feature already exists and I just havenโt found it yet.

Kollegard 2 months ago
Feature Request
Planned
Switch to a "default layer" when no linked software is in focus
I love my Creator Micro, but there is one feature I wish it had. I really like how it switches layers when a specific program is in focus, but it would be great if it reverted to a default layer when no specific programs are active. When Iโm working in Illustrator, I don't want the same functions active in Chrome or File Explorer. Itโs possible this feature already exists and I just havenโt found it yet.

Kollegard 2 months ago
Feature Request
Buzzer
Hello there, it would be reall nice to be able to use the buzzer for anything else than the timer. I would love to have certain sounds play on keystroke via the buzzer. Thanks in advance for the consideration, have a lovely time.

sรถdabin about 2 months ago
Feature Request
Buzzer
Hello there, it would be reall nice to be able to use the buzzer for anything else than the timer. I would love to have certain sounds play on keystroke via the buzzer. Thanks in advance for the consideration, have a lovely time.

sรถdabin about 2 months ago
Feature Request
Waiting for user
Knob loosing bluetooth connection for ~5 seconds once every minute
Hey, I for a few days have major problems with my knob keyboard. While experiencing problems with โinputโ for forever (like not being able to pass the grant-permission screen) and fixing problems it had with Karabiner, now I have a bigger problem that I canโt seem to fix. Every minute at least I have a ~5 second windo in which the keyboard disconnects (I can see in bluetooth settings that it actually disconnects) and reconnect, leaving me with a not working keyboard that even pastes spaces (โ โ) for that time which is basically unusuable. What can I do to fix this? I deinstalled Karabiner and input itself and still had the same problem, I paired all 3 bluetooth connections, both together and each on itโs own. I have the orginal cable connected with my macbook OR not and I always have this problem still. Including some logs, would love to get some help! Felix

Felix Ludwig about 2 months ago
Bugs
Waiting for user
Knob loosing bluetooth connection for ~5 seconds once every minute
Hey, I for a few days have major problems with my knob keyboard. While experiencing problems with โinputโ for forever (like not being able to pass the grant-permission screen) and fixing problems it had with Karabiner, now I have a bigger problem that I canโt seem to fix. Every minute at least I have a ~5 second windo in which the keyboard disconnects (I can see in bluetooth settings that it actually disconnects) and reconnect, leaving me with a not working keyboard that even pastes spaces (โ โ) for that time which is basically unusuable. What can I do to fix this? I deinstalled Karabiner and input itself and still had the same problem, I paired all 3 bluetooth connections, both together and each on itโs own. I have the orginal cable connected with my macbook OR not and I always have this problem still. Including some logs, would love to get some help! Felix

Felix Ludwig about 2 months ago
Bugs
Under Consideration
Use Input without a device connected
Input going to 0% functionality (current state) when no device is connected feels heavier than it needs to be. It would be extremely helpful if we could work on our Input key-bindings without having the device connected. Changes would be limited to user action & multi-action section with ability to add, delete, modify, & organizing (group/folders in future updates). There's been so many times i've had a idea for a new shortcut or layout but was unable to access Input since I didn't have my CM2 device with me. ----- The action list can be stored locally so it's always available in the Input app. If a user modifies/deletes any action binded to a device key then push update to device when connected If change mgmt is not feasible create a new section called "Local Actions" that are then duplicated when added to a key-binding. Then the local action can be modified independently of key-bindings OR limit off-line editing to actions that are not binded to any device which allows users to modify/delete existing actions and create new actions (last resort IMO) Positive Side Effects: Allows potential customers to 'demo' Input and see what it has to offer! Also allows existing customers to "demo" other products new customers can get a head start on device config while waiting for device to arrive. Helps to maximize chance of users getting max utility out of device sooner Allows users to engage with Work Louder community, provide feedback, & learn best practices which can all help make the long waits for pre-orders less โpainfulโ. Honestly, I was frustrated when I found out I couldnโt use Input over the ~5+ month waiting period. 100% Functionality Offline ( THIS IS THE WAY ) Recent news of the on screen cheat sheet provides a opportunity for `Input` to deliver utility to users with **and without** device. Make the popup window interactive; when an action is clicked on -> fire that shortcut! this allows users to access shortcuts & macros theyโve created while they are on the go without their device to make sure the cheat sheet is always available, allow user to assign a hotkey to display cheat sheet in addition to the super secret touch sensor on CM2. I repeat, ***THIS IS THE WAY***

Scott Lanning 2 months ago
Feature Request
Under Consideration
Use Input without a device connected
Input going to 0% functionality (current state) when no device is connected feels heavier than it needs to be. It would be extremely helpful if we could work on our Input key-bindings without having the device connected. Changes would be limited to user action & multi-action section with ability to add, delete, modify, & organizing (group/folders in future updates). There's been so many times i've had a idea for a new shortcut or layout but was unable to access Input since I didn't have my CM2 device with me. ----- The action list can be stored locally so it's always available in the Input app. If a user modifies/deletes any action binded to a device key then push update to device when connected If change mgmt is not feasible create a new section called "Local Actions" that are then duplicated when added to a key-binding. Then the local action can be modified independently of key-bindings OR limit off-line editing to actions that are not binded to any device which allows users to modify/delete existing actions and create new actions (last resort IMO) Positive Side Effects: Allows potential customers to 'demo' Input and see what it has to offer! Also allows existing customers to "demo" other products new customers can get a head start on device config while waiting for device to arrive. Helps to maximize chance of users getting max utility out of device sooner Allows users to engage with Work Louder community, provide feedback, & learn best practices which can all help make the long waits for pre-orders less โpainfulโ. Honestly, I was frustrated when I found out I couldnโt use Input over the ~5+ month waiting period. 100% Functionality Offline ( THIS IS THE WAY ) Recent news of the on screen cheat sheet provides a opportunity for `Input` to deliver utility to users with **and without** device. Make the popup window interactive; when an action is clicked on -> fire that shortcut! this allows users to access shortcuts & macros theyโve created while they are on the go without their device to make sure the cheat sheet is always available, allow user to assign a hotkey to display cheat sheet in addition to the super secret touch sensor on CM2. I repeat, ***THIS IS THE WAY***

Scott Lanning 2 months ago
Feature Request
In Progress
Feedback on Inputโs UI and UX
As a product designer, I see several issues in Inputโs current UI and UX that impact usability, consistency, and perceived product maturity. Below is a structured summary of areas that could be improved: Once an icon is assigned to an action, there is no way to remove it without deleting and recreating the entire action. It would be more user-friendly to allow clearing or resetting the icon directly. When creating a new multi-action, selecting keys/actions from long dropdown lists can become cumbersome. Providing search within these dropdowns would make it much easier and faster to find the desired key or action. The interface appears to use multiple icon libraries, which results in visual inconsistency. Standardizing on a single, cohesive icon set (such as an open-source library like Lucide which contains thousands of icons) would improve visual harmony and make it easier for users to find relevant icons. Whenever an action is created or modified, the hardware updates immediately, which feels slow and interrupts the workflow. Providing a setting to switch between manual and automatic updates would make the experience more efficient. The โMy actionsโ section in the drawer can become difficult to manage when working with multiple apps and many shortcuts. As the list grows, it becomes harder to locate the right action. Allowing users to organize actions into groups or folders (for example, by app or context) would significantly improve navigation and usability. Requiring users to open a drawer every time they want to add or edit an action introduces unnecessary friction. Making this interface persistent (such as a sidebar that remains visible) would reduce repetitive interactions and make better use of screen real estate. Basic keyboard shortcuts are not consistently supported within Input. For instance, using โ cmd + A to select the entire HEX code in the RGB context menu does nothing. Supporting standard platform shortcuts (select all, copy, paste, undo, etc.) would make the product feel more polished and efficient for power users. From an accessibility standpoint, the app appears to use relatively small font sizes and button styles with insufficient contrast. Increasing type sizes where appropriate and ensuring buttons meet recommended contrast ratios would improve readability and make the app more inclusive. Many interactive elements do not have tooltips or any form of inline explanation. Adding concise, informative tooltips for icons, controls, and less obvious features would reduce the learning curve and help users build confidence faster. Overall, the app currently gives the impression of being somewhat unfinished or in an early stage. Addressing the issues above, tightening visual consistency, and refining interaction details would substantially improve the quality and maturity of the product.

Balรกzs Barta 4 months ago
Feature Request
In Progress
Feedback on Inputโs UI and UX
As a product designer, I see several issues in Inputโs current UI and UX that impact usability, consistency, and perceived product maturity. Below is a structured summary of areas that could be improved: Once an icon is assigned to an action, there is no way to remove it without deleting and recreating the entire action. It would be more user-friendly to allow clearing or resetting the icon directly. When creating a new multi-action, selecting keys/actions from long dropdown lists can become cumbersome. Providing search within these dropdowns would make it much easier and faster to find the desired key or action. The interface appears to use multiple icon libraries, which results in visual inconsistency. Standardizing on a single, cohesive icon set (such as an open-source library like Lucide which contains thousands of icons) would improve visual harmony and make it easier for users to find relevant icons. Whenever an action is created or modified, the hardware updates immediately, which feels slow and interrupts the workflow. Providing a setting to switch between manual and automatic updates would make the experience more efficient. The โMy actionsโ section in the drawer can become difficult to manage when working with multiple apps and many shortcuts. As the list grows, it becomes harder to locate the right action. Allowing users to organize actions into groups or folders (for example, by app or context) would significantly improve navigation and usability. Requiring users to open a drawer every time they want to add or edit an action introduces unnecessary friction. Making this interface persistent (such as a sidebar that remains visible) would reduce repetitive interactions and make better use of screen real estate. Basic keyboard shortcuts are not consistently supported within Input. For instance, using โ cmd + A to select the entire HEX code in the RGB context menu does nothing. Supporting standard platform shortcuts (select all, copy, paste, undo, etc.) would make the product feel more polished and efficient for power users. From an accessibility standpoint, the app appears to use relatively small font sizes and button styles with insufficient contrast. Increasing type sizes where appropriate and ensuring buttons meet recommended contrast ratios would improve readability and make the app more inclusive. Many interactive elements do not have tooltips or any form of inline explanation. Adding concise, informative tooltips for icons, controls, and less obvious features would reduce the learning curve and help users build confidence faster. Overall, the app currently gives the impression of being somewhat unfinished or in an early stage. Addressing the issues above, tightening visual consistency, and refining interaction details would substantially improve the quality and maturity of the product.

Balรกzs Barta 4 months ago
Feature Request
Planned
Create Groups for Actions/Multi Actions
It would be helpful if we were able to create custom groups of actions and multiactions to be able to organize them. At this point i have to hover to figure out if an action is set for mac or windows or app specific. If we could group them(like when you import presets) it would be much easier.

Milan Baweja (Djmvlan) 4 months ago
Feature Request
Planned
Create Groups for Actions/Multi Actions
It would be helpful if we were able to create custom groups of actions and multiactions to be able to organize them. At this point i have to hover to figure out if an action is set for mac or windows or app specific. If we could group them(like when you import presets) it would be much easier.

Milan Baweja (Djmvlan) 4 months ago
Feature Request
Planned
Feature Request for Creator Micro 2 and Input
Hello! Iโm a freelance Animation Director and 2D Animator and I got the Creator Micro 2 to use with programs like Toon Boom Harmony, Moho, TV paint, Krita and Rebelle. I think the build quality on the device itself is solid, but I feel the Input sofware is missing some features that could make it a much stronger tool. I made a wishlist of things I would love to see implemented: Auto updating the layout constantly crashes the connection via bluetooth and makes it cumbersome to customize the Creator Micro 2. It would be nice to have it as an optional feature, so if auto-update is off, you can make all changes first then activate the update so all changes are rolled out on the device. Multi Actions is great, but the 250ms tapping term feels too sluggish. Same for hold for 1 second. Please make these times customizable so we can set the speed that works best for each use case. Add option to import custom icons. Being able to create custom icons the specific software would be amazing, especially on the Radial Menu When choosing the existing Icons, they look unorganized and out of order - please create icon pack groups to match the Action groups for each software, and reorganize them so similar icons like arrows are all next to each other. Also add options to create our own custom Icon groups. On the Joystick Radial Menu - Add option to remove the x button and instead use it as another shortcut. Also on Joystick - Make it possible to use as directional keys instead of radial menu. Show battery % on input page. The current way of checking the battery level is a bit borad and unintuitive. Add mouse input options for Basic, Actions and Multi - it will massively expand the flexibility of the macros. Add Support for other international keyboard keys - for example โ#โ key is missing as a standalone key on the glyphs section. When editing Actions or Multi - Add โCancelโ button. Current options are just โDeleteโ or โSave and Exitโ. Thanks!

PauloF 3 months ago
Feature Request
Planned
Feature Request for Creator Micro 2 and Input
Hello! Iโm a freelance Animation Director and 2D Animator and I got the Creator Micro 2 to use with programs like Toon Boom Harmony, Moho, TV paint, Krita and Rebelle. I think the build quality on the device itself is solid, but I feel the Input sofware is missing some features that could make it a much stronger tool. I made a wishlist of things I would love to see implemented: Auto updating the layout constantly crashes the connection via bluetooth and makes it cumbersome to customize the Creator Micro 2. It would be nice to have it as an optional feature, so if auto-update is off, you can make all changes first then activate the update so all changes are rolled out on the device. Multi Actions is great, but the 250ms tapping term feels too sluggish. Same for hold for 1 second. Please make these times customizable so we can set the speed that works best for each use case. Add option to import custom icons. Being able to create custom icons the specific software would be amazing, especially on the Radial Menu When choosing the existing Icons, they look unorganized and out of order - please create icon pack groups to match the Action groups for each software, and reorganize them so similar icons like arrows are all next to each other. Also add options to create our own custom Icon groups. On the Joystick Radial Menu - Add option to remove the x button and instead use it as another shortcut. Also on Joystick - Make it possible to use as directional keys instead of radial menu. Show battery % on input page. The current way of checking the battery level is a bit borad and unintuitive. Add mouse input options for Basic, Actions and Multi - it will massively expand the flexibility of the macros. Add Support for other international keyboard keys - for example โ#โ key is missing as a standalone key on the glyphs section. When editing Actions or Multi - Add โCancelโ button. Current options are just โDeleteโ or โSave and Exitโ. Thanks!

PauloF 3 months ago
Feature Request
In Progress
Creator Micro v2, knob1 - Battery charging issue (MEGATHREAD)
Hey everyone, If youโre experiencing problems with battery charging on your Creator Micro v2 or Knob1, please read the whole post before installing the diagnostic firmware. IMPORTANT NOTE: This update does NOT include a fix. It is designed solely to gather diagnostic data so we can understand what is preventing the charging cycle from completing. Installing it is not mandatory, but your participation would greatly help us resolve the issue. Weโve already solved about 90% of the charging issues reported so far, thanks to everyone who submitted feedback. However, thereโs still a small number of cases where the problem persists, and we need to gather more information to identify and fix them. We are in contact with the chip manufacturer to figure out whatโs going on, and your detailed reports are essential. Please include in your comment: What exactly happens when you try to charge (LED behavior, percentage stuck, etc.) Which cable and adapter youโre using Whether charging ever worked correctly Any other symptoms To ensure we collect detailed diagnostic data on your specific case, we have created a custom version of Input and a matching device firmware with an integrated system which collects battery information and charging status. We kindly ask you to leave Input open in the background so the diagnostics can run continuously. You can keep using your device as usual during this process! The more data we are able to collect, the faster we are be able to provide a definitive fix. Instructions First, download and install the custom Input application that matches your operating system: Input for Mac (Apple Silicon): input-0.13.1-rc.4-arm64.dmg Input for Mac (Intel): input-0.13.1-rc.4.dmg Input for Windows: input-Setup-0.13.1-rc.4.exe Next download only the firmware that matches your device model from this post: Creator Micro V2 custom firmware: firmware_cmv2_v0.3.0-rc.2_merged.bin Knob1 custom firmware: firmware_knob1_v0.3.2-rc.3_merged.bin โ ๏ธ IMPORTANT NOTE: Due to the diagnostic data being sent from the device, you might notice a small delay in typing every 10 seconds. This is completely normal and will go away when you decide to go back to the stock firmware. Finally install the custom firmware, to do so follow these steps carefully: Open the Input application and connect your device via USB. (If you have other Work Louder products turn them off) Once the device appears in Input, go to the Setup tab. Click Advanced Flash. Click Bootloader and wait until the button turns yellow. This means the device is in bootloader mode. Click Choose firmware file and select the custom firmware you downloaded. Click the Flash button that appears and wait until the flashing process finishes. Do NOT disconnect the device during flashing. When finished, exit the Advanced Flash screen. After the custom Input application and firmware are installed, you may continue using your device as usual. Thank you for reporting! Great new is that this is something 100% fixable in software and we just need to tweaks the right levers.

Davide // Work Louder 4 months ago
Bugs
In Progress
Creator Micro v2, knob1 - Battery charging issue (MEGATHREAD)
Hey everyone, If youโre experiencing problems with battery charging on your Creator Micro v2 or Knob1, please read the whole post before installing the diagnostic firmware. IMPORTANT NOTE: This update does NOT include a fix. It is designed solely to gather diagnostic data so we can understand what is preventing the charging cycle from completing. Installing it is not mandatory, but your participation would greatly help us resolve the issue. Weโve already solved about 90% of the charging issues reported so far, thanks to everyone who submitted feedback. However, thereโs still a small number of cases where the problem persists, and we need to gather more information to identify and fix them. We are in contact with the chip manufacturer to figure out whatโs going on, and your detailed reports are essential. Please include in your comment: What exactly happens when you try to charge (LED behavior, percentage stuck, etc.) Which cable and adapter youโre using Whether charging ever worked correctly Any other symptoms To ensure we collect detailed diagnostic data on your specific case, we have created a custom version of Input and a matching device firmware with an integrated system which collects battery information and charging status. We kindly ask you to leave Input open in the background so the diagnostics can run continuously. You can keep using your device as usual during this process! The more data we are able to collect, the faster we are be able to provide a definitive fix. Instructions First, download and install the custom Input application that matches your operating system: Input for Mac (Apple Silicon): input-0.13.1-rc.4-arm64.dmg Input for Mac (Intel): input-0.13.1-rc.4.dmg Input for Windows: input-Setup-0.13.1-rc.4.exe Next download only the firmware that matches your device model from this post: Creator Micro V2 custom firmware: firmware_cmv2_v0.3.0-rc.2_merged.bin Knob1 custom firmware: firmware_knob1_v0.3.2-rc.3_merged.bin โ ๏ธ IMPORTANT NOTE: Due to the diagnostic data being sent from the device, you might notice a small delay in typing every 10 seconds. This is completely normal and will go away when you decide to go back to the stock firmware. Finally install the custom firmware, to do so follow these steps carefully: Open the Input application and connect your device via USB. (If you have other Work Louder products turn them off) Once the device appears in Input, go to the Setup tab. Click Advanced Flash. Click Bootloader and wait until the button turns yellow. This means the device is in bootloader mode. Click Choose firmware file and select the custom firmware you downloaded. Click the Flash button that appears and wait until the flashing process finishes. Do NOT disconnect the device during flashing. When finished, exit the Advanced Flash screen. After the custom Input application and firmware are installed, you may continue using your device as usual. Thank you for reporting! Great new is that this is something 100% fixable in software and we just need to tweaks the right levers.

Davide // Work Louder 4 months ago
Bugs