Creator Micro v2, knob1 - Battery charging issue (MEGATHREAD)

Hey everyone,

If you’re experiencing problems with battery charging on your Creator Micro v2 or Knob1, please read the whole post before installing the diagnostic firmware.

IMPORTANT NOTE: This update does NOT include a fix. It is designed solely to gather diagnostic data so we can understand what is preventing the charging cycle from completing. Installing it is not mandatory, but your participation would greatly help us resolve the issue.

We’ve already solved about 90% of the charging issues reported so far, thanks to everyone who submitted feedback. However, there’s still a small number of cases where the problem persists, and we need to gather more information to identify and fix them.

We are in contact with the chip manufacturer to figure out what’s going on, and your detailed reports are essential.

Please include in your comment:

• What exactly happens when you try to charge (LED behavior, percentage stuck, etc.)

• Which cable and adapter you’re using

• Whether charging ever worked correctly

• Any other symptoms

To ensure we collect detailed diagnostic data on your specific case, we have created a custom version of Input and a matching device firmware with an integrated system which collects battery information and charging status. We kindly ask you to leave Input open in the background so the diagnostics can run continuously. You can keep using your device as usual during this process!

The more data we are able to collect, the faster we are be able to provide a definitive fix.

Instructions

First, download and install the custom Input application that matches your operating system:

• Input for Mac (Apple Silicon): input-0.13.1-rc.4-arm64.dmg

• Input for Mac (Intel): input-0.13.1-rc.4.dmg

• Input for Windows: input-Setup-0.13.1-rc.4.exe

Next download only the firmware that matches your device model from this post:

• Creator Micro V2 custom firmware:

  firmware_cmv2_v0.3.0-rc.2_merged.bin

• Knob1 custom firmware: firmware_knob1_v0.3.2-rc.3_merged.bin

⚠️ IMPORTANT NOTE: Due to the diagnostic data being sent from the device, you might notice a small delay in typing every 10 seconds. This is completely normal and will go away when you decide to go back to the stock firmware.

Finally install the custom firmware, to do so follow these steps carefully:

1. Open the Input application and connect your device via USB. (If you have other Work Louder products turn them off)

2. Once the device appears in Input, go to the Setup tab.

3. Click Advanced Flash.

4. Click Bootloader and wait until the button turns yellow. This means the device is in bootloader mode.

5. Click Choose firmware file and select the custom firmware you downloaded.

6. Click the Flash button that appears and wait until the flashing process finishes.

   Do NOT disconnect the device during flashing.

7. When finished, exit the Advanced Flash screen.

After the custom Input application and firmware are installed, you may continue using your device as usual.

Thank you for reporting! Great new is that this is something 100% fixable in software and we just need to tweaks the right levers.