CM2 is not connecting to Input properly.

Hello and Merry Christmas to everyone!
So, I’ve run into an issue where my CM 2 stopped connecting to the Input. It’s a a pro version, and my laptop doesn’t recognize the CM, neither wirelessly nor wired. I tried turning it on and off, resetting, rebooting. Reboot button did not appear to do any action at all, while reset seemed to work (light stopped working for a sec), but it did not help me connect the CM to my laptop.

I also tried connect via different BLE channels, this haven’t succeeded as well.

So, the behavior of the CM is only the first LED of the sensor is turned on, no other light sources turned on.

And the input behavior is tries to connect for a few sec, but then shows the “connect device” screen, and this cycle goes for infinity. However, I see the top bar with the WL logo, tabs, notifications icon and CM2 text on a blue rectangle.

Input and CM versions attached.

Please, help me resolve the issue. Thanks!

Product
Creator Micro v2

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Upvoters
Status

Completed

Board
💡

Feature Request

Date

2 months ago

Author

Мisha Stone

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