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This board helps us understand what actually matters to you, what improves your workflow, what slows you down, and what you’d love to see next. 💡 Upvote what matters to you!

Tell us what would make our gear more useful in your daily setup. Your feedback directly shapes what we build and what we’ll prioritize. 💜

‼️ Important: If you have multiple ideas, suggestions, or bug reports, please create a separate post for each one so we can track and address them individually.

help with my Figma x Work Louder 2024 Creator Micro.

Hi Work Louder team, I have a Figma x Work Louder Creator Micro (2024 special edition) not sure if this is the correct name but here is what happened: The keyboard used to work just fine on windows but on my m2 pro Mac, the keyboard worked fine as a basic keyboard (browser tab switching, change volume), but VIA and Input both failed to detect it. VIA showed a blank/dark blue screen even after authorizing, and Input said "no device found.". this same keyboard has worked correctly with VIA/Input on my other Mac before. I confirmed via macOS System Information that the Mac sees the device fine at the USB level (named "Micro Pad," manufacturer Work Louder). I ruled out cable, wired mode, Chrome permissions, Input Monitoring settings, a full Mac restart, and tried a different browser but nothing changed. Following your setup page's troubleshooting steps, I used QMK Toolbox to flash the "1 – Creator Micro firmware fix" file. The flash completed successfully (erase, flash, validate all reported Success in the log). This didn't fix VIA/Input detection, so I also cleared the EEPROM and reflashed. Still no change to VIA/Input detection. After these steps, the keyboard now shows a purple underglow with all keys blinking, and is no longer booting to its normal state. I am not sure how to solve this please can you help me? Thank you

Pedro Borges 1 day ago

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Feature Request

Link Profile to Application

Have been using the CM2 in my work for a number of months now and absolutely love it. One feature I wish could be implemented however would be the option to link specific profiles to certain applications (the same as the link layer to application feature but instead links a whole profile). I use the CM2 Mostly for accessing custom macros in 3d modelling software. As the 3d software has both a Modelling and Drawing environment I have assigned each environment a layer meaning I can simply flick between using the layer switching sensor. The issue is that I also regularly use a few other programs which I have / would like to set up similar profiles (particularly affinity 1 layer for pixel, 1 for vector and one for layout). I’m aware that I could have these all in the same profile and switching would work automatically, however that means I would have to flick through multiple layers for different programs just to access the select few relevant to that program. If there was instead an option to link whole profiles to specific applications then whilst I was using that software only layers relevant to that specific application would be available in the accessible layers (meaning no unnecessary sifting through layers to find the ones you want). I already have this setup manually (I have assigned a key to switch between profiles) however considering the linking program already exists it would be amazing if this variation could also be implemented. Cheers!

Jack Ellis about 1 month ago

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Feature Request

Feedback regarding order communication and shipping transparency.

I placed an order over 2 months ago and paid for shipping. After multiple follow-ups, I was informed that the shipment had to be reassigned due to delivery to Hawaii. While I was eventually provided with updated tracking information, the package has experienced significant delays and has now shown no movement for over a week. My suggestion is to improve communication when shipping issues arise. Proactive updates, estimated delivery timelines, and timely responses to customer inquiries would go a long way toward improving the customer experience. I enjoy the products and understand that shipping delays can happen, but the lack of clear communication has been the most frustrating part of the process. Thank you for considering this feedback.

Alejandro .Ciudad about 1 month ago

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Feature Request